Termini e Condizioni

Last updated: 08/09/2026

These Terms govern the use of https://lucaprata.com/ (the “Site”) and the purchase of the professional services offered on it. Reading them is not optional: placing an order means you accept them.

1. Who you are contracting with

The Site is operated, and the services are sold and invoiced, by:

The Site trades under the name Luca Prata. Written questions about these Terms, an order, or an invoice go to info@lucaprata.com; questions about a payment already started go to support@langa.tv.

Everything on this Site — the Site itself, the orders, the reports, the code and the correspondence — is in English. The invoice is issued by an Italian company and carries the wording Italian law requires.

2. What is actually being sold

The services are professional technical work on digital infrastructure: assessment, comparison, verification, building, and ongoing engineering. They are delivered remotely. There is no physical product, no shipping and no download of goods.

Four things can be bought on the Site, plus one that is free:

• Look — a 45-minute call. Free. Not a sales call and not a service: no work is delivered and no contract for paid work is formed by taking it.
• One check — one question, examined and answered in writing. From €290, net of VAT.
• Benchmark — a scored, repeatable comparison of options against your case. From €1,200, net of VAT.
• Build — a first block of engineering work. From €4,500, net of VAT.
• Ongoing — continuous work, one project at a time, billed monthly. From €4,500 per month, net of VAT.

Prices shown as “from” are starting points: the scope of what is being examined moves the price, and three properties are not thirty. The price displayed on the payment page at the moment you pay is the price charged. Nothing else is charged without a new order.

3. What these services are not

The work is technical. It is not legal advice, tax advice, accounting advice, or financial or investment advice, and it must not be relied on as any of those. Nothing on this Site or in any deliverable is a recommendation or a solicitation to buy, sell or hold any asset, token or security. The provider holds no financial advisory licence and does not act as anyone’s adviser.

No outcome is guaranteed. An assessment describes what was found and what follows from it; it does not promise a commercial result, a certification, or that a third party will agree with the conclusion. Where a deliverable states a fact, it carries the date it was measured and the source it came from.

4. Booking a slot and forming the contract

Orders are placed from the booking form: you choose a date and time (Central European Time), choose which service you are buying, give your details, and pay. The order is a binding offer from you.

The contract is formed when the payment is confirmed by the payment service. Until then nothing is owed by either side. The slot travels with the order and is confirmed when the payment clears; you receive confirmation by email at the address given in the order, so give an address you actually read.

Slots shown as open are shown in good faith. If a slot turns out to be unavailable after payment, you are offered the next available slot or a full refund, at your choice.

The free intro call is requested, not bought: it is confirmed by hand, normally within one working day, and it may be declined.

5. Prices, VAT and invoicing

All prices on the Site are net of VAT, in Euro. VAT is calculated and shown on the payment page before you pay:

• Italy — Italian VAT at the rate in force (currently 22%) is added.
• Other EU countries, business customer with a valid VAT number — the reverse charge applies under art. 196 of Directive 2006/112/EC. VAT is not charged and you account for it in your own country. A VAT number that fails validation is treated as absent.
• Other EU countries, private customer — VAT is charged as required by the rules on services supplied to consumers.
• Outside the EU — the supply is generally outside the scope of Italian VAT. Any duty or tax in your own country is yours.

An invoice is issued for every order by LANGA Corporation S.r.l. and is sent electronically. Details you enter (legal name, country, VAT number) are used as given: check them before paying, because a corrected invoice after issue takes time and may not be possible for a closed tax period.

6. Payment

Payments are handled by easy Gateway, the payment platform operated by LANGA Corporation S.r.l. When you confirm an order you are taken to a payment page hosted by that platform, shown inside this Site or, if you prefer, as a full page.

The methods available are: credit and debit card, PayPal, SEPA bank transfer, Satispay and Leghe credit. Card and wallet payments are processed by the relevant payment provider under its own terms. Card numbers are never transmitted to, stored by, or visible to this Site.

Bank transfer requires verification and is normally confirmed within 24–48 hours; the slot is held meanwhile and confirmed when the funds are matched. If a transfer does not arrive within the time stated on the payment page, the order lapses and the slot is released.

Recurring services (Ongoing) renew monthly on the same day, at the price agreed, until cancelled under clause 9.

7. Delivery

Work is delivered remotely, in English, by email or through an agreed channel, within the time indicated for the service or within the time agreed in writing. Indicative times are: One check, two working days; Benchmark, three to five working days. Time starts when the payment clears and when you have supplied the access or information the work needs.

If you do not supply what the work needs, the time stops until you do. If it is never supplied, clause 9 applies.

8. Rescheduling and missed slots

A slot can be moved once, free of charge, by writing to info@lucaprata.com at least 24 hours before the start time. Later than that, or a second move, is at the provider’s discretion.

A slot you do not attend and did not move is treated as delivered and is not refunded. If the provider misses or moves a slot, you are offered a new slot or a full refund, at your choice.

9. Cancellation, refunds and termination

Before work starts. You may cancel any single-purchase order before the work has started and receive a full refund, less any payment-processing fee that cannot be recovered.

After work has started. The part already performed is due. Anything not performed is refunded.

Ongoing. Either side may end it with notice before the next renewal date; the current month is not refunded and no further month is charged. Serious breach ends it immediately.

Amounts already paid. Anything you paid for One check or Benchmark is deducted from the first month of Ongoing if you go on within three months.

Refunds are made to the payment method used, within 14 days of the refund being agreed.

10. Consumers: right of withdrawal

If you buy as a consumer — a natural person acting outside a trade, business, craft or profession — you have 14 days from the conclusion of the contract to withdraw without giving a reason, under Chapter I, Title III, Part III of Italian Legislative Decree 206/2005 (Consumer Code) implementing Directive 2011/83/EU. Write to info@lucaprata.com; a plain, unambiguous statement is enough.

Important. If you ask for the service to begin during those 14 days — which is what booking a slot inside that window means — then: you owe an amount proportionate to what has been performed if you withdraw part-way; and once the service has been fully performed you lose the right of withdrawal, under art. 59(1)(a) of the Consumer Code. You are asked to acknowledge this before paying.

If you buy in the course of a business, or you ask for an invoice to a VAT number, the withdrawal right and the other consumer-only provisions of the Consumer Code do not apply.

11. Your obligations

You confirm that you are entitled to give access to the systems, data and accounts you ask to have examined, and that doing so breaks no contract, licence or law binding on you. Where the work touches a system, you are responsible for having a working backup before it starts.

You must not use the Site to attempt unauthorised access, to overload it, to scrape it at a rate that degrades it, or to submit anyone else’s personal data without a lawful basis.

12. Deliverables, intellectual property and open source

On full payment, you receive a perpetual, worldwide, non-exclusive licence to use, copy and modify the reports, documents and code written specifically for you, for your own business purposes, including through your own contractors.

The provider keeps ownership of everything that existed before the engagement or that is general to the practice: methods, checklists, tooling, libraries and know-how. Nothing in a deliverable prevents the provider from doing similar work for others.

Third-party and open-source components carry their own licences, which are named in the deliverable and which you accept by using them.

The provider may state publicly that a client was served and describe the work in general terms only with your written permission. Figures measured during an engagement may be published only in anonymised, non-identifying form.

13. Confidentiality

Each side keeps the other’s non-public information confidential and uses it only for the engagement, for as long as it remains non-public, and in any case for three years after the engagement ends. This does not cover information that is already public, that was already lawfully held, or that must be disclosed by law — in which case the other side is told first, where telling them is lawful.

Credentials shared with the provider are held only as long as the work needs them and are then destroyed. Ask for a shared credential to be rotated when the work is done: this is good practice, not an accusation.

14. How the work is produced

The provider uses automated agents and software tooling as part of the work. A standing rule applies to people and to agents alike: whoever produces does not verify. Any deliverable is checked by someone, or something, other than whoever produced it. Responsibility for the deliverable remains entirely the provider’s.

The provider may use subcontractors, remains responsible for their work, and binds them to the same confidentiality.

15. Liability

The provider is liable for damage caused by its own failure to perform with the care a competent professional would use.

To the extent the law allows, the provider’s total liability arising out of a service is limited to the amount you paid for that service, and the provider is not liable for loss of profit, loss of revenue, loss of data, business interruption or other indirect or consequential loss.

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited — including, for consumers, the rights the Consumer Code gives them.

The Site itself is provided as it is. It is kept up with reasonable care, but it is not warranted to be uninterrupted or error-free, and the game in its header is a toy, not a measurement instrument.

16. Force majeure

Neither side is in breach for a delay caused by something outside its reasonable control, including a failure of a network, a hosting provider or a payment provider. If it lasts more than 30 days, either side may end the affected order and any amount paid for work not performed is refunded.

17. Complaints and dispute resolution

Write to info@lucaprata.com first; complaints are answered within 15 working days.

Consumers resident in the EU may also use the European Commission’s online dispute resolution platform at ec.europa.eu/consumers/odr. Using it is optional and it does not remove the right to go to court.

18. Governing law and jurisdiction

These Terms are governed by Italian law. For a consumer, the mandatory protections of the law of the country of residence continue to apply and the competent court is the one where the consumer is resident or domiciled. For a business customer, the courts of Milan, Italy have exclusive jurisdiction.

19. Changes

These Terms may change. The version that applies to your order is the one published on the Site when the order is placed; that version is kept and can be requested at any time. The date at the top of this page is the date of the current version.

20. Privacy

How personal data is handled is set out in the Privacy Policy and the Cookie Policy, which form part of these Terms.

21. Severability

If a provision of these Terms is found unenforceable, it is replaced by the enforceable provision closest to its intent and the rest stands.